Exchange Policy

We offer exchanges as an alternative to refunds in qualifying cases.

Eligibility for Exchange

The product received has a manufacturing defect or was damaged in transit.
The wrong product, size, or design was delivered.
The exchange request is raised within 7 days of delivery.
The product is unused, unwashed, and returned with all original tags and packaging intact.

Contact our customer support within 48 hours of delivery with your order number and photographs of the issue.
Our team will verify the claim and confirm exchange eligibility within 2 business days.
A reverse pickup will be arranged (subject to serviceability at your pin code). If not available, you will need to courier the product to our warehouse.
Once the returned product passes quality inspection, a replacement will be dispatched within 3–5 business days.

Exchange is available for the same product or a product of equal or higher value. For higher-value exchanges, you will need to pay the price difference.
Only one exchange is allowed per order. Exchange orders are not eligible for further exchange.
If the requested replacement product is out of stock, a store credit will be issued instead.
Products purchased during sale/discount periods are eligible for exchange only in case of manufacturing defects or transit damage.

Manufacturing defect, wrong product, or transit damage: Vardhman Mills will bear all shipping costs.
All other exchange reasons: The customer is responsible for return shipping costs.